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Dear Older Woman in Front of Me in Line - Hawk's Eyrie — LiveJournal
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Dear Older Woman in Front of Me in Line
Dear Older Woman in Front of Me in Line,

The entire (small) store heard you talking about how rude certain things were. One would think, if you were that up on what is and is not rude, you would put down the phone while checking out. The person behind the counter is an actual person, and not a simulacrum you're interacting with. Give them your attention for the 2 minutes it takes to check out.

The Assistant Manager & I had a good laugh at your expense.

With no respect,


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6 talons or Rake your talons?
smolder From: smolder Date: March 8th, 2010 07:40 am (UTC) (Permanent Entry Link)
This is one of my pet peeves as well. Jer and I both are adamant on this. When either of us is cashing out anywhere, we pause the call or hang up until we are done.

The only exception I have ever made was during the home purchase when it had taken a week to get my loan officer on the phone and he happened to call while I was in the middle of a transaction.

But yes, after such a jerk leaves the line and will usually say something like "Wow, I bet that phone call just couldn't wait."
merhawk From: merhawk Date: March 8th, 2010 08:10 am (UTC) (Permanent Entry Link)
Oh, yes. There are a few things that trump the social niceties. But they are few & far between.
skwidly From: skwidly Date: March 8th, 2010 03:06 pm (UTC) (Permanent Entry Link)
I have only done this twice that I can recall, and both times it was because the person on the other end of the line was crying at the time and I was just trying to get out of the store as quickly as possible.
kitarra From: kitarra Date: March 8th, 2010 04:52 pm (UTC) (Permanent Entry Link)
Oh this one irks me as well. I loathe when people ignore the person that is in front of them for who they are talking to on the phone.

A few seconds pause isn't gonna kill you. Really.
(Deleted comment)
pokeypenguin From: pokeypenguin Date: March 8th, 2010 05:32 pm (UTC) (Permanent Entry Link)
I think I am in the same place. Delays are verboten, but otherwise, isn't it better for all concerned if they have an excuse not to launch into their Pleasantries script?

At fast food or restaurant counters, though, where there is direct interaction? Unless you are reciting someone's order for them, that's just not okay.
smolder From: smolder Date: March 9th, 2010 01:23 am (UTC) (Permanent Entry Link)
No, I dissent on your dissent. :)

I worked retail, and happily, it almost never occurred that a person wouldn't get off the phone when at my register. If they didn't, I got quite annoyed.

For one, staying on the call is a clear statement of, "You are nothing to me and beneath my notice."

For another, these "transient relationships" may seem trivial, but they are very important. Interacting with new people, hearing their anecdotes, noticing them pass through your life, these are very important things. You might even learn something.

In our fast-paced, over technologicalified world, we are losing a great deal of our humanity. We are becoming just numbers and faces and that's not good. Common courtesy, treating each other with respect, giving a person five minutes of your attention, these seem trivial, but they are very important.

By seeing my customers as more than a queue to process, I got to practice German with one of them, talk about the varied accents of the south with another and met a fellow bird lover who ultimately led to me being able to rehome two of my birds.

That's just a brief scattering of valuable things I would have missed had they been too wrapped up in their own lives to put the phone down and talk to me.
6 talons or Rake your talons?